Customer Service Tips: Podcast WJCW

What are some examples of customer service you’ve seen in connection with social media that have worked well and worked effectively? That’s one of the topics we address on this  WJCW AM910 podcast of “Thinking Out Loud” with Carl and Bob (normally Carl N’ Dave but Dave was on vacation.) I share a story of twitter

Social Media Conversation with AM 910 Talk Radio

Many thanks to Carl Swann, Dave Hogan and Bob Lawrence for the lively conversation about social media this morning on AM 910 WJCW Tri-Cities Talk Radio. In case you missed the show, which is called “Thinking out Loud,”  here is the podcast. We compared and discussed LinkedIn, Facebook and twitter with a little MySpace thrown in as